Online Banking Service

Enjoy all your banking transactions with utmost speed, security and ease. With Emirates NBD Online Banking Service you can benefit from the following features.

  • Monitor all your Emirates NBD accounts
  • Transfer funds between various Emirates NBD accounts
  • Transfer funds to local and international bank accounts
  • Issue time deposits and certificates of deposits
  • Open a new sub-account in different currencies
  • View current and previous credit card transactions and statements
  • Cheque book request
  • Perform credit cards payments
  • Redeem cards reward points
  • Loan Requests: new loan facility, partial/early settlement, issue liability/clearance letter, deferment of installment, overdue payment
  • Insurance and Investment services

1. What is Emirates NBD Online Banking Service?

2. How do I subscribe to Emirates NBD Online Banking?

3. What are the types of banking transactions that can be performed through the Online Banking Service?

4.If I am not an Emirates NBD Customer, Can I still apply for Emirates NBD Online Banking Service?

5.What if I lost my Online Banking ID, Password or Security Questions?

6. Can I Update my personal information online?

7. What Should I do if I experienced an online act of Theft or Fraud?

Please click here for Online Banking user guide.

For more security, certain transactions performed on the Online Banking account will be authenticated using One Time Password (OTP) instead of authentication codes sent earlier via SMS.

You are requested to download "ENBD Egypt Tokens" application from Google Play or App Store to be able to generate One Time Password (OTP) that will be used to complete your transaction.

1. How to Register to ENBD Egypt Soft Token?

2. How to Activate your Emirates NBD Egypt Tokens App?

3. How to use Emirates NBD Egypt Tokens App?


Make sure you enter a valid Token App PIN/One time Password to avoid Lockage
In case your Token App is locked, visit "Unlock Soft Token" menu in your online banking account In case your device that carries the Soft Token app is lost, please contact the call center on 16664 to block the Token App In case you found the lost device, contact the call center 16664 to unblock the Token
If you did not find the device and need to install the app on another device, please contact the call center 16664 to revoke your Token, then you will be able to re-register on another device
In order to re-register, please delete the existing Token through “Delete Token” option in the application, then re-register